One thing we hear from our Gymnasium students is that our team responds to their questions so quickly it puts the online education competition to shame. We try to have support available during the times you’re taking the courses, but are not available 24/7. Here are some guidelines to getting help with Gymnasium.
- If your question is related to course material, homework, or your understanding of a concept, check out the forums. There you’ll find other students and teaching assistants eager to share their knowledge.
- If you have a question about something other than the course material, click on the question mark located in the lower-right corner of Gymnasium to leave a message with someone on our support team. We’ll answer your question as soon as we can get to it!
- Don’t forget, you can always go “old school” and send an email to firstname.lastname@example.org. Sorry, faxes are a little too old school for us.